i had an interesting conversation with matt and lisa last night. we
went to saturn for dinner. i've been having these very interesting
conversations lately about the future of the internet. and new
media. and the crossroads of both and what the next big thing might be
and how to best serve the regular users with tools that they can
actually use.
anyway...i asked lisa and matt what they wanted the internet to do for
them? and lisa said she was just plain frustrated that when she used
search engines she didn't get the results that she's hoping to find.
and she pointed out that when we were creating our postcards for the
new office, she came up totally empty handed and yet i arrived at the
meeting with over 200 possible images and a complete idea.
so i told her that i think it's a matter of actually knowing HOW to
search. and i gave her a few pointers and was shocked at how very
little she actually knew about both search engines and the internet in
general. and then i realized that lisa is the average internet user,
really. i'm lucky, i suppose, that i used to actually work in the
industry. and so i understand it from the inside even if i don't
actually work on the inside anymore at all. but i am always interested
in communication and new media (it's one of my passions) and how to
make things easier for everyone.
so i realized that the internet should really come with instructions. i
also know that what i want more than anything else for the internet is
something along the lines of how amazon recommends other items you
might like.
so when i go to blog a, or website a, i get a little list somewhere
that says, "if you love this website, you might also like this website.
or this one. or this one, too." and the listings could even be weighted
saying that 90% of people who read blog a, for example, also read blog
b, but only 72% read blog c, and 46% read blog d.
it could also work in a really interesting way for retail websites. of
course you can always go on froogle or shopping.com and just do a
search for a specific item. say manolo blahnik shoes. but what if
you're not sure what kind of shoes you want exactly?!
so instead you type purple retro pumps into your browser. and you get
back a listing with a bunch of sites. and you go to site a (which you'd
assume would probably be your best option given that it's listed
first...this is often a mistake for many people searching because while
site a may have the purple retro pumps it could very well be that site
z is the one that specializes in retro shoes and has a much larger
selection!) and when you get there you see the purple retro pumps. but
then you also get a sidebar listing that says basically that people who
came to this site also went to these other sites. and again they're
weighted.
now before you go, "but retail sites don't want you to LEAVE their
site!" and i agree. they don't. but it also would make the whole user
experience so much better, i think. and retailers would know that they
should offer the BEST user experience so you don't even bother looking
to see "what else is there." but the thing is, online retailers already
know that you're not just coming to their site and making a purchase.
well, some people do, but most are also using the internet to look for
the very BEST VALUE. so they're not going to just go with the first
site they see. they'll perhaps open additional browser windows and do
some other checking.
but imagine if instead of doing all that, you'd at least already have a
list of sites where you know others who have shopped at THIS SITE have
also shopped? might make you think about checking out those sites, too,
right?
it's not unlike how you purchase something from a catalog and then
suddenly you're getting catalogs from other similar companies. even
though you didn't even ask to be on their mailing list. you make a
purchase from sundance, for example, and then you're getting catalogs
from garnet hill. kind of like that. only this is allowing you to
CHOOSE the information you'd like to receive. because you can just
ignore those offerings on your sidebar (and i see this as a browser
plug-in) or not even have them appear at all if you don't install the
plug-in to begin with.
just thoughts swirling around my head. i know that if i could have a
browser like that, i'd be an even happier internet citizen.
what about you?

This is a good idea and something I've been wanting as well for awhile. Google actually came up with something called Google Scout which is now Google Related Links. Scout wasn't very effective because it did a Google search of key words from the webpage. The "Related Links" is code you can place on your page to direct visitors to related items through Google. There is also the Google Co-op which uses several methods to try to produce good related results.
It's effective on Amazon because the traffic is all on one site and the information (books, cds, movies, etc.) is simpler. It's much harder to perform the same task across millions of sites (which virtually all have their traffic data under lock and key so as to not go bankrupt) with many times more complicated information (feelings, politics, religion, etc.)
Posted by: BirthJunkie | 04 November 2006 at 11:19 AM
the problem is, i can't develop it. i wouldn't even know where to start. i'm a marketing girl. if someone else builds it for me, i can make sure that the entire world will use it. and love it. and want it for their very own. but i can't make it.
so internet...make it. please?! and let me help you market it. or something.
Posted by: nakedjen | 30 October 2006 at 09:26 PM
Yes, I think this would be a wonderful idea! Now take this post down before someone steals your idea before you can develop it ;)
Posted by: chasmyn | 30 October 2006 at 08:58 PM